ORDERING
All of the titles in our catalog can be ordered directly through our website. See information about shipping and returns below. Please note that orders placed after 12:00pm on Friday will not ship out until Monday.
DISTRIBUTION
Our titles are distributed worldwide by Artbook | D.A.P.
TRADE DISCOUNTS
We are happy to arrange direct sales or consignment with trade discounts. Please send a purchase order or questions to info@soberscove.com.
TAX, SHIPPING, and Handling
Tax (where relevant) and shipping costs are calculated at checkout. A $3.00 handling charge is automatically added to USPS orders; a $6.00 shipping and handling charge is added to UPS orders.
US SHIPPING
Our website automatically offers USPS and UPS shipping options. You will receive a tracking number within 1-2 business days of placing your order. Items shipped via Media Mail do not include insurance and are generally delivered within 7–10 days, though occasionally orders are delivered much later than expected. If you are concerned about receiving your package by a particular date, we suggest choosing USPS Priority, USPS Priority Express, or UPS.
INTERNATIONAL SHIPPING
Our website automatically offers USPS shipping options. Any and all custom fees imposed by your local post office or government must be paid by the customer. Soberscove Press is not responsible for any packages that are returned due to unpaid custom fees or taxes imposed by non-US countries. All orders shipped to international destinations are final. While we are happy to ship anywhere, we encourage you to shop around for the best international shipping option, as you may well find cheaper options through other vendors (ideally independent ones!).
LOST, STOLEN, DELAYED, RETURNED, DAMAGED MAIL AND ATTEMPTED DELIVERIES
Please note that we cannot be responsible for lost, stolen, delayed, returned or damaged mail nor for attempted deliveries that result in your package being returned. Please use the supplied tracking number to stay informed about the delivery of your package. You must contact your local post office as soon as possible to reschedule any missed deliveries, or they will return the package and new shipping charges will be incurred.
US RETURNS
We will refund books that are returned in perfect condition with the original packing slip within 30 days of purchase. If you would like to receive a refund on a purchase, it is necessary that you email us to get the address to which you should return the book and so that we can be on the lookout for it. We are unable to refund orders that you did not write to us about in advance of returning.